Key Takeaways
“Navigating the health care system is hard, and it is even more challenging for patients with complex and chronic diseases. However, simple tools like text-based support can provide much-needed guidance and enhance the essential connection between patients and providers that is at the heart of clinical care. “
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“I wanted to share with my network this super interesting research and findings from Dr. Samuel Takvorian, physician at Penn Medicine, University of Pennsylvania Health System. This article is 100% worth the full read, but what stood out to me the most was his analysis of a few key areas: why PROs matter, why PRO completion varies for equity reasons, and why PRO completion varies operationally. Proud to play a part in advancing health equity and improving routine monitoring of PROs and learning more about how others are breaking down barriers to greater health equity”
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“At the height of the COVID pandemic, with visitor restrictions in place, I would call a family member for each of my patients at the end of every shift (with permission). Patients felt alone, and families felt isolated from their loved ones, so having a provider reach out with a daily update was crucial. Building that kind of connection during a patient's critical moments first attracted me to a career in medicine. Still, when combined with a mountain of administrative tasks and expectations, the days would become incredibly long and stressful. I would love to hear from other healthcare providers about your thoughts on this article and how the provider and patient experience can coexist.”
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“When I worked bedside, I worked in a diverse community, with many patients who didn't speak English, or English was their second language. Nationally, the average patient’s literacy level was below 8th grade. I would frequently see a look of panic and confusion that would set in when the provider left the room, after giving them a bunch of information about their diagnosis and next steps. Being hospitalized can be a frightening experience and can cause anxiety, but imagine how that’s amplified if you don’t understand what is happening. I recently read an article that discusses how SCAN Health Plan reduced disparities in medication adherence with their Black and Hispanic members by speaking with the community, and creating company-wide initiatives to address the problems. What are some ways you’re working to promote health equity at your organizations? I would love to chat about it!”
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“Imagine the health needs of women viewed as the 'whole person' not just 'a body part'. Recognizing that it's about the whole person, and not just ONE intervention to help a woman in managing their health. This was the enlightening discussion I had while attending a recent HLTH webinar for "A Better Future for Women's Health.”
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“The COVID-19 pandemic has fast-tracked the digital health movement and transformed care delivery as patients and providers have embraced telehealth and other digital innovations. The benefits of digital health are abundant — increased accessibility to healthcare, automated monitoring of chronic conditions, unburdening clinicians, etc. However, digital health companies must tread this transformation thoughtfully and intentionally — healthcare technology can easily exacerbate existing health inequities and leave behind already marginalized communities. Recently, the World Health Organization (WHO) and the International Digital Health and AI Research Collaborative (I-DAIR) have joined forces to combat this health divide through “research and development and governance of the digital and AI Space.” I am excited to see how this partnership will help distribute digital health in a more equitable manner globally and more specifically to Low and Middle-Income Countries.”
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