Reimagining the Healthcare Journey for Today's Consumer
Learn actionable solutions to some of healthcare’s most pressing challenges like workforce burnout, doing more with less, and getting buy-in for digital health investments.
Discussion takeaways include:
Understanding the triple consumer base (patients, clinicians, and staff) in healthcare — and why you need to make changes/innovate for all three of these consumers or risk failure.
Recognizing key points in a healthcare journey where consumers may fall through the cracks — and how the right tech infrastructure can relieve care teams from work-outside-of-work time, extreme burnout, unintended clinical mistakes, and more.
Identifying tools and techniques that can succeed in an environment of limited resources — and actionable steps you can take to solve issues with the consumer journey.
Tarun Kapoor, MD, MBA
Senior Vice President and Chief Digital Transformation Officer