Never lose a patient to follow-up again

We help care teams use SMS to increase workflow efficiency to retain patients, improve outcomes, and increase revenue.

Scalable Care Management

Analyze Existing Workflow

Ingest existing follow-up phone call data, discharge reports, and patient handouts to identify gaps in care management.

Digitize Patient Follow-Up Protocol

Compile analytics on existing inefficiencies and digitize follow-up protocols specific to each condition.

Engage Patients over SMS

Automate delivery of SMS-based instructions, reminders, and answers to common questions at the right time, to the right patient.

One Platform For All

Gastroenterology

Guide colonoscopy patients through scheduling and pre-procedure prep guidelines to maximize volume, reduce no-shows, and improve adenoma detection rate.

Orthopedic Surgery

Guide hip arthroscopy patients through pre- and post-procedure protocols to minimize surgical complications and volume of follow-up visits.

Oncology

Maximize oral chemotherapy adherence by automating medication reminders and cancer health literacy messages to your patients.

Fertility

Deliver a world-class patient experience with real-time guidance and automated FAQ to IVF patients, improving patient experience and chances of a successful cycle.

Postpartum Care

Support new mothers with their recovery with depression and hemorrhaging screens and automated instructions for the new mom and baby.

Transitional Care Management

Automate away up to 70% of your existing care management burden with automated surveys, instructions, and collection of patient-reported outcomes.

Outcomes

Clinic Operations

2.5

Hours

Leverage automation to multiply the number of patients managed by each staff member and remove 2.5 hours of inefficiencies per staff member per day associated with repetitive administrative tasks.

Patient Engagement

75.8%

Patient Response Rate

Use SMS technology to improve patient retention, reduce no-show rates, and keep your patients on the right path between visits. Boost your HCAHPS and patient experience scores with more touchpoints.

Clinical Outcomes

28/30

Discharge Preparedness Score

Automate responses to questions about treatment plans, send time-sensitive health instructions, and keep track of patient progress to improve discharge prearedness and maintain a seamless transition of care.

Digitize Your Protocols

Patient-Reported Outcomes Collection

Collect patient-reported outcomes and HCAHPS data from any patient population.

Appointment Scheduling

Automate appointment reminders and scheduling.

Medication Adherence Reminders

Improve medication adherence with time-sensitive reminders.

Pre- and Post- Procedure Instructions

Keep patients on track with prep protocols and post-op recovery programs.

Condition-Specific FAQ

Automate responses to administrative questions from patients.

Current Workflow Analytics

Understand how your staff allocates time and learn about your patients' most common concerns.

"The interactiveness of Memora is very compelling. In a day I get so many texts and emails from patients with generic questions about what they should eat or what their blood glucose readings mean and this records and funnels all that data to a secure place."

~ Endocrinologist, Brigham & Women's Hospital

"There’s a very viable opportunity to use Memora Health to supplement many of the care continuum tasks I currently do in a way that is useful at triaging patients and collecting data."

~ Nurse Navigator, Grady Memorial Hospital

"I don't really get great instructions on how to take care of myself or take my medicine whenever I leave the hospital and I get confused. The text messages help me understand how I can actually help myself get better."

~ Postoperative Patient, Emory University Hospital

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Interested in a Custom Demo?