Intermountain Health Partners with Memora to Scale Care Delivery Programs Across the Enterprise

Your Partner in Intelligent Care Enablement

Memora Health works across the healthcare ecosystem to simplify and scale complex care delivery.

Our Results

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Who We Serve

We partner with healthcare organizations to make care more accessible, actionable, and always-on.

Health Systems

Memora’s platform enables IDNs, AMCs, and community-based systems to better engage patients and reduce care team burden by modernizing care outside the clinic.

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Payors

Memora’s platform helps health plans improve member onboarding and retention, increase member engagement, and scale care management through automation and NLP.

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Digital Health

Memora’s platform empowers innovators to scale clinical workflows through automation and increase patient engagement using conversational AI.

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Driving Results for Patients and Care Teams

Leaders at the Penn Center for Cancer Innovation (PC3I) leveraged technology to improve oral therapy adherence and support oncology patients at home.

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79%

full medication adherence among reporting patients

60%

of symptoms managed by
conversational AI

When leaders at the British Columbia Centre for Disease Control (BCCDC) discovered high appointment cancellation rates and low PrEP patient engagement, they engaged Memora to scale care team capacity.

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100%

of care team attributed reduction in cancellations and no-shows to Memora Health

87%

of patients said reminders helped them remember their appointments

Penn Medicine’s fertility division used intelligent care enablement technology to accelerate diagnostic workups and cut down on wait times for first appointments.

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80%

reduction in no-show and cancellation rates

50%

Over

reduction in time to complete initial fertility workup

Women's College Hospital partnered with Memora Health to test if natural language processing (NLP) could help its postoperative hip arthroscopy patients manage their care after surgery.

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84%

of postoperative patients avoided needing to call their doctors

80%

of patients said conversational AI supported them in managing their conditions at home

With maternal mortality at crisis levels in the U.S., leaders at Penn Medicine teamed up with Memora Health to develop an accessible digital support program for postpartum patients.

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90%

Over

satisfaction rate among providers using Memora’s intelligent care enablement platform

70%

Over

of spontaneous patient messages accurately addressed by Memora Health’s conversational AI

Partnering With Memora Health

From scoping to implementation and beyond — we take a collaborative and long-term partnership approach with our clients.

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Scoping & Configuration

We strive to deeply understand your pain points and objectives to make recommendations that drive immediate impacts while propelling the long-term priorities for your organization. Our in-house clinical experts leverage turnkey, evidence-based content and drive configuration to help supercharge your existing workflows.

Implementation & Change Management

With best-in-class API integrations and a team of technical experts, we do the heavy lifting to help protect your internal resources and ensure speed to value. We incorporate best practices for care team training, adoption, and enrollment and monitor efficiency and engagement post launch.

Ongoing Support & Success

Our team continually optimizes our program designs and conversational AI responses to ensure content reflects clinical best practices and escalations are routed appropriately. Our deep product and clinical expertise, robust analytics tools, and customer-centric culture all contribute to the success of our aligned partnership.

Testimonials

Meaningful Impact on Patient Outcomes

“We have data that strongly shows that care programs powered by Memora’s platform will have an effective and widespread impact on patient-level outcomes.”

Director of Research

Nationally Recognized AMC

Shift Care from Reactive to Proactive

“Memora is great because you can easily view all of the patients enrolled in your care programs and quickly identify any issues that need intervention along the way. It also allows you to derive ROI metrics and collect patient satisfaction data.”

Director of Third Party Reproduction

Nationally Recognized AMC

A Modern Experience for Patients

“One of the benefits to working with Memora is their use of Natural Language Processing system to intelligently triage and respond to patient messages. Patients love that Memora doesn’t require an app to be downloaded and is as simple as texting with their friends and family.”

Fertility Director

Nationally Recognized AMC

Reduce Care Team Burden with Intelligent Automation

"We continually strive to create patient experiences that are easy to navigate, informative, and built on trust. Memora has the tools to help us ensure a first-class experience by answering patients’ questions and guiding them each step of the way.”